FAQ

Frequently Asked Questions

What is your return policy?
Eligible online purchases may be returned within 14 days of delivery for a refund to the original method of payment.

For Canadian returns by mail, an $8.50 return shipping fee is deducted from the refund. Eligible online orders returned in person do not have a return shipping fee.

U.S. customers are responsible for return shipping back to Canada.

Sale and discounted items are final sale.

Do you ship to the United States?
Yes. We ship from Canada to the U.S. Shipping costs are calculated at checkout based on the weight and destination of your order.

U.S. customers are responsible for any applicable duties, taxes, tariffs, brokerage fees, or import charges.

How do I know what size to order?
Sizing can vary by brand and style, so please check the Fit & Sizing section on each product page.

If you have questions about the fit of a specific item, feel free to email us or send us a direct message and we’ll be happy to help.

Can I return an online order in store?
Yes. Eligible Canadian online purchases can be returned in person within the 14-day return window with no return shipping fee.

Are sale or discounted items returnable?
No. Sale and discounted items are final sale and cannot be returned, refunded, or exchanged.

What if my item arrives damaged, defective, or incorrect?
Please contact us as soon as possible at shop4angelsboutique@gmail.com with your order number and clear photos of the issue so we can make it right.

Do you offer private shopping appointments?
Yes. If you’d like to book a private shopping appointment, reach out to us and we’ll arrange a time that works.

How can I contact you?
You can reach us by:

Email: shop4angelsboutique@gmail.com
Shopify Inbox: use the chat option on our website